A leading Insurance company based in the City have an exciting opportunity for an experienced Professional Indemnity Claims Adjuster.


Responsibilities:


To examine, evaluate and process, in an accurate and timely manner, claim estimates and
paid claim values in accordance with policy terms. To provide clerical and administration
support to the claims team. This role will also encompass project management of initiatives
to enhance the PI claims handling process and external stakeholder management.


General Description


Investigate and resolve claims in a professional manner in order to provide excellent claims
handling service with minimal leakage
Support the development and implementation of the Claims strategy to enable delivery of
overall business targets
Proactively manage estimates and billings calculated by clients and brokers resolving any
discrepancies in a timely manner
Identify and investigate coverage issues so as to ensure that the company’s liability is in
line with its contractual commitments and to communicate with relevant stakeholders
Manage disputed claims and other material claims issues in order to resolve as quickly and
economically as possible
Support the development of relationships with internal and external customers to enable
the claims function to fully support their needs
Support the development of relationships with the Underwriters to enable the claims
function to support the needs of other areas within the business
Ensure claims files are compiled and maintained in a logical and accessible manner and
that coverage and/or other claims issues are clearly documented at all times.



Essential Requirements


Experience of working in a claims environment, within a specialised / complex PI claims
area
ACII qualified or progress towards completion of insurance qualifications is preferred
Good Investigative skills
Good communication skills
Good IT Skills, including a working knowledge of Word and Excel
Experience of ECF repository and CLASS is preferred
Ability to work under own initiative as well as part of a team.