A highly respected Insurance Company have an opportunity for a Credit Hire/Total Loss Motor Claims Specialist. This role will look to increase the speed and effectiveness of their response to TP total loss
and/or repair management.


The adjuster will be required to monitor claims and integrate with the Engineering team to reduced credit hire periods through effective intervention techniques. In addition, improve opportunities to manage prestige vehicles more intensively, looking to source parts and manage garages/CHO’s to minimise repair delays, which are frequent with such vehicles.


General Description
• Investigate and resolve TP credit hire/repair claims in a professional and pro-active
manner in order to provide excellent claims handling service with minimal leakage in
accordance with Company procedures and service standards..
• To effectively manage a caseload of claim files prioritising new and existing work
appropriately. Each claim file to be diarised in accordance with Company procedures and
the daily diary to be pro-actively managed.
• Ensure that claim reserves and payments are calculated correctly and in accordance with
Company procedures and service standards.
• Identify subrogation, contribution and other recovery issues and ensure that all ensure
recoveries are pursued where applicable.
• Manage disputed claims and other material claims issues in order to resolve as quickly
and economically as possible.
• Ensure claims files are compiled and maintained in a logical and accessible manner and
that coverage and/or other claims issues are clearly documented at all times.



Essential Requirements
• Have broad experience of working in a Claims environment
• Good working knowledge of claims in appropriate area
• Strong Investigative/organisational and negotiation skills
• Have a knowledge of GTA/Non GTA exposures/Credit hire understanding
• Some knowledge of repair methods etc would be an advantage
• Excellent communication skills
• Relationship Management Skills
• Able to use MS Office applications: Word, Excel